Shipping Policy

Thank you for shopping with Themod.in. This Shipping Policy outlines the important details regarding how your jewellery orders are processed, shipped, and delivered.

Order Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.

  • Orders placed after 5 PM or on weekends/holidays will be processed on the next business day.

  • Customized or personalized jewellery may require additional processing time, which will be communicated at purchase.

Shipping Methods and Delivery Time

  • We ship across India using trusted courier partners to ensure safe and timely delivery.

  • Standard Shipping: Delivery usually takes 5-7 business days after dispatch.

  • Expedited Shipping (where available): Delivery within 2-3 business days.

  • Delivery timelines are estimated and not guaranteed, as delays due to courier issues, weather, or other factors beyond our control may occur.

Shipping Costs

  • Shipping charges vary based on the chosen shipping method and order value.

  • Free standard shipping is available on orders above ₹X (specify your free shipping threshold).

  • Any customs duties, taxes, or import fees applicable to the delivery region are the responsibility of the customer.

Shipping Restrictions

  • Currently, we only ship within India.

  • We do not ship to P.O. Boxes or APO/FPO addresses.

  • Some remote locations may have longer delivery times or additional charges.

Order Tracking

  • Once your order ships, you will receive a confirmation email with the tracking number and courier details.

  • You can track your package directly on the courier’s website using the provided tracking ID.

Damages and Lost Shipments

  • Jewellery is carefully packaged to avoid damage during transit.

  • If your order arrives damaged or you do not receive your shipment within the estimated time, please contact us immediately at support@themod.in.

  • We will work with the courier to resolve the issue or initiate a replacement/refund as per our Return Policy.

Contact Us

For questions regarding shipping, please reach out to:

Themod.in Support Team
Email: support@themod.in
Phone: +91-XXXXXXXXXX